Chili's Franchise

About Chili's

Chili’s is a recognizable brand loved by people around the globe. Noted for its Baby-Back-Ribs and other foods, Chili’s serves over 1 million people every day. Over 315 locations in 35 states, in addition to international sites in dozens of countries, exist bringing that mouthwatering southwest Texas flavor to everyone.

Chili’s is not only a leader because of their popularity and food, but they are also a leader through innovation. Chili’s was one of the first restaurants to include touch-screen ordering from the table through their Ziosk interface. This technology accelerates customers’ ability to order, receive their order quickly and receive excellent service. It also streamlines food preparation, reduces bookkeeping functions for franchise owners, monitors inventory more accurately, increases the speed of back-office tasks and helps managers and owners understand the operation of their franchise comprehensively.

This fusion of family foods, technology and service along with the fun atmosphere of each and every Chili’s' location makes it the perfect place for people of all ages to eat with friends or family.

Why Choose Chili's?

Chili’s is an excellent option for a franchise because it is very popular around the globe and has an established reputation for delicious foods and drinks, excellent customer service and a fun-loving atmosphere. Franchise owners are armed with the latest and greatest technology to operate their franchise ranging from the Ziosk order screens to the back-office systems which streamline processes, reporting, inventory management and more.

Chili’s offers a comprehensive training program for new franchise owners which includes everything from hiring and employee management to using and understanding the technology and systems. A combination of training methods including on-site, online, support calls and more provide support to owners from the moment they inquire about owning to well beyond their location opening.

Chili’s marketing programs are as comprehensive and innovative as their training and technology. Campaigns range from television and newspaper to a myriad of online advertising and include loyalty programs like their birthday celebration that attract new customers and keep existing customers coming back time and time again.

Ideal Candidate

Chili’s has some specific requirements for the proper candidate which make owning a Chili’s franchise more exclusive than many others. Some of these include a minimum of 5 years of restaurant experience, prior management or ownership of a restaurant and a desire to own more than one restaurant, if franchising in the United States. Their international programs have slightly different requirements. Chili’s also has traditional and alternative style footprints for their restaurants which can create opportunities for a variety of candidates.

Other skills that will benefit candidates include: past experience as a supervisor or manager in a people facing customer service environment, experience owning a business, an understanding of accounting and enjoyment of technology. The right candidate should have a passion for delivering outstanding customer service and running an operation by leading, mentoring and sustaining a high degree of quality in all aspects of the franchise. Chili’s is seeking the right candidate, and that candidate will experience the amazing support and training Chili’s offers.